Kno

KnoCommerce provides survey and customer-insight tools that help ecommerce brands understand who their customers are, how they discovered a product, and what influences their purchases. Its platform supports pre- and post-purchase surveys, as well as customer feedback and NPS surveys, giving marketing teams and media buyers another source of attribution data to inform advertising and business decisions. Users can build surveys from more than 30 templates or start from scratch, choosing from 12 question types and using logic flows to tailor the experience.

Reporting tools organize responses into more than 60 data points, while audience filters help teams examine customer demographics and behavior. KnoCommerce promotes a five-minute setup and a no-code survey builder, with attribution reports designed to help assess ad performance and media mix. The service integrates with Shopify, Klaviyo, and other platforms, and offers data access through a REST API.

KnoCommerce also provides templates, guidance, customer stories, and strategic support to help businesses apply survey insights to marketing, customer experience, and product decisions