Koji

Koji is an AI-native customer research platform that helps organizations understand what customers want and why. Built by researchers and backed by Google for Startups, it enables teams to design studies, recruit participants, conduct interviews, and analyze findings in one place. Koji’s research-grade AI agents lead natural conversations by voice, chat, or phone, listening and asking adaptive follow-up questions to uncover deeper context. Interviews support more than 30 languages, with expressive voice options tailored to an audience, region, and study tone.

The platform streamlines research from study creation through reporting. Users can define objectives, audiences, questions, and guardrails, then collect responses through participant links, panel recruitment, or outbound calls. Koji turns interview transcripts into organized reports featuring themes, participant perspectives, sentiment, ratings, and decision-ready findings. Its tools are designed to help teams move from research questions to actionable insights in hours rather than weeks, whether exploring customer experience, product feedback, or renewal risks. Koji also offers enterprise solutions and states that its platform is GDPR-compliant.