Konecta

Konecta is a global experience transformation company that combines human expertise with artificial intelligence to improve interactions for customers, employees, businesses and communities. Its mission is to redefine what is possible in AI-powered customer and employee experience, using a people-centred approach and hybrid human-AI teams.

The company offers a broad range of services, including customer experience solutions, employee support and engagement, growth and marketing services, revenue generation, and strategy and transformation. Its work spans front- and back-office operations, employee helpdesks, knowledge management, service design, technology implementation and process optimization. Konecta also provides AI-enabled innovations and industry-focused solutions, including services for banking and financial services, telecommunications, retail and e-commerce, utilities, healthcare, insurance, media and technology, the public sector, and automotive, mobility and travel.

Its Kolibri AI platform supports the development and scaling of Agentic AI. Konecta reports a presence in 28 countries, with more than 109,000 people and services in over 40 languages. The company also shares industry insights and invites people to explore career opportunities across its global team.