Business owners describe a process, its goals, and its guardrails in plain language, then connect the systems and data sources their agents need. The platform supports integrations with CRM, ERP, HR, and legacy warehouse systems, enabling agents to work with existing business tools.

Its features include no-code setup, rapid updates, and agents that evaluate conversations and improve through A/B testing. The platform supports multilingual interactions and multiple communication channels, with language detection and translation built in. It is designed to work with AI models including ChatGPT, Claude, and Gemini, and offers role-based access controls and data governance guardrails. Customers and employees can interact with agents through natural conversation rather than forms or portals, while businesses can use the platform to automate processes and provide service around the clock. konversaitional invites prospective customers to book a 30-minute demo based on a use case from their industry.