Koord

Koord is a French healthcare organisation specialising in remote care coordination for EHPADs, residential facilities for older people, and other medico-social establishments. Its mission is to help care professionals maintain effective, human-centred coordination, including when a facility lacks an on-site coordinating physician. The service is delivered by trained tele-coordinating doctors and supported by a structured methodology and close assistance for local teams.

Koord helps establishments organise and improve care, support continuity and safety, harmonise practices, strengthen communication between medical and care teams, and enhance resident follow-up. Its approach is designed to reduce administrative and organisational pressures so professionals can focus more of their time on residents. The solution can be adapted to different types of facilities and is stated to be deployable in less than six weeks. Koord reports that 500 establishments have used its services, its community includes more than 200 tele-coordinating doctors, and 96% of surveyed partner establishments recommend it.