Krankenfahrdienst West (KBW) provides patient transport in Mönchengladbach and nearby areas, including Neuss, Düsseldorf and Krefeld. The service focuses on punctuality, friendly assistance and safe travel, with trained staff and specially equipped vehicles maintained to high safety and hygiene standards. KBW transports passengers seated, in wheelchairs, on transport chairs or lying down, adapting each journey to the customer’s mobility and individual needs.

Services include regular or one-off trips for dialysis, radiation therapy and chemotherapy, as well as other medical journeys, hospital admissions and discharges. Private trips are also available. Staff can assist passengers during the journey and, on request, accompany them to a medical practice or hospital. For dialysis appointments, the service can collect passengers at home, take them to the dialysis unit and bring them back afterward.

Beyond transport, KBW offers support with communication with health insurance providers and questions about approvals and cost accounting. The company describes customer wellbeing as a priority and aims to make each trip as comfortable and reliable as possible.