Kundelab is a Norwegian consulting company that specializes in improving customer service through the use of Zendesk. As authorized partners of Zendesk, Kundelab assists businesses, both large and small, in becoming experts in customer service. With experience from over 250 projects, Kundelab offers efficient setup and integration, professional training and support, and enhanced customer satisfaction.

Their team of skilled Zendesk experts works closely with clients to understand their unique needs and goals, striving to deliver exceptional customer experiences. As the first Norwegian Zendesk partner, Kundelab has been validated by Zendesk themselves and is approved as both a Solution Provider and Implementer. By partnering with Kundelab, businesses can expect to optimize their customer support systems and achieve their service objectives.

With a range of features including centralized customer follow-up, omni-channel support, task automation, self-service knowledge bases, and reporting and analysis capabilities, Zendesk offers a comprehensive solution for businesses looking to provide excellent customer service. Kundelab also integrates Zendesk with existing tools, streamlining workflow and enhancing productivity. With a proven track record of improving customer service for over 160,000 businesses, Kundelab aims to meet the needs of companies of all sizes.

They offer consultation, system optimization, expansion to different departments, implementation of new channels, design of help centers, integration with other systems, and ongoing support services. To get started, businesses can engage in an initial conversation with Kundelab to discuss their customer service needs and how Zendesk can improve their workflow. From there, the Kundelab team will conduct an evaluation and design a comprehensive Zendesk solution tailored to the company's requirements.

They will then handle the setup, configuration, training, and ongoing evaluation of Zendesk to ensure continued delivery of the highest quality customer service