LeanLab is a brand that focuses on bringing customers and users into the creative process to help organizations design better experiences. Their mission is to empower customers and involve them at scale throughout the innovation process. The idea behind LeanLab came from a need to enable closer and more frequent collaboration between designers and users. Traditional methods like face-to-face interviews and surveys were too slow or limited in their scope. LeanLab was created as a lean, two-way channel for designers and participants to connect and collaborate in a secure and safe environment.

Today, LeanLab has been used in over 500 different programs across the Nordic region and beyond, empowering designers, customer experience professionals, and product owners to run their own Customer Labs or Customer Advisory Boards. LeanLab is part of Digitalist Group, a creative agency focused on digital customer experience innovation, with offices in Vancouver, Stockholm, and Helsinki.

If you're interested in learning more about LeanLab and how it can benefit your organization, their team is ready to assist you. Whether you need help with product and service innovation or digital customer experience, LeanLab's CEO, Ville Österlund, and Head of Customer Success, Lotta Olkinuora, have years of expertise and knowledge to guide you. Join their inclusive and customer-driven creative process and transform the way you create services and products. Contact them via email to start your LeanLab journey.

Book a demo with LeanLab today to see examples and discover the magic of their platform. They offer a range of applications, features, and case studies to inspire you along the way. LeanLab is dedicated to providing a seamless customer experience and offers various digital services to support your needs. Don't hesitate to reach out and see what LeanLab can do for your organization.