Lera is a virtual receptionist service that uses conversational artificial intelligence to handle customer calls and manage routine interactions for businesses. Designed for organizations such as clinics, hair salons, restaurants, and technical service companies, it helps ensure callers receive a timely response even when staff are busy or the business is closed. Rather than relying on recorded menus, Lera speaks naturally with callers, answers common questions about matters such as opening hours, prices, and location, and gathers information about their needs.

During a call, the service can check availability and book appointments, collect reservations or messages, send reminders, and transfer a caller to a person when needed. It records each call and organizes relevant details in the business’s system, while providing a summary so staff can review what happened without listening to the full conversation. Lera also offers a web-based agent alongside its phone service. The company provides a free trial and demo, customer support, and an API for developers.