Light is a customer-service brand offering online services for residential and business customers. Its website directs visitors to service options for both “Sua Casa” and “Sua Empresa,” with links to view the full range available to each audience. The site also features tips and news, helping customers find updates and practical information in one place, and invites them to follow Light on social media and subscribe for further communications.

For customers who prefer to manage tasks on a mobile device, Light promotes its app as a way to access self-service. The information specifically highlights that low-voltage Light customers can now use the app to handle self-service needs from the palm of their hands. This focus on online and mobile channels gives customers a convenient route to explore services and manage their interactions with Light. Overall, Light presents a digital customer experience organized around home and business needs, service access, useful updates, social engagement, and app-based self-service.