Like Magic is a data-driven, user-centric digital platform that provides a seamless and personalized end-to-end guest experience for hospitality businesses. Originally developed for the award-winning hotel brand Stay KooooK, it is now available as a white-label solution for your business. With Like Magic, your guests can enjoy a digital journey via their mobile WebApp, incorporating every aspect of their interaction with your establishment.

This innovative platform allows your staff to proactively support your guests on their digital journey through an intuitive customer servicing platform. They can provide personalized offers and tips, such as pop-up shops or the best restaurants in town, tailored to suit each guest. As a business owner, you have access to holistic guest profiles and operations data, enabling you to efficiently steer your business and generate revenue.

By implementing Like Magic, you can save your guests up to 70% of their time by eliminating lengthy hotel processes. The platform also empowers guests by allowing them to decide when they want to engage with your services, with Like Magic supporting them every step of the way. This data-driven, personalized approach ensures that guests receive a bespoke digital guest experience.

As an employee, you benefit from an intuitive one-stop solution that increases productivity by approximately 30%. The digitalization of processes also leads to cost savings of around 40-50%. With Like Magic, all business processes are specifically orchestrated and constantly monitored to ensure exceptional results.

Like Magic is a game changer in the hospitality industry, offering a new approach to both guests and operators. With its seamless and engaging customer experience, it optimizes operations, drives profitability, and promotes loyalty and direct bookings. Developed by SV Group, the leading gastronomy and hotel group in Switzerland, Germany, and Austria, Like Magic is a proven solution that is transforming the way hospitality works.

Book a demo today and discover how Like Magic can revolutionize your business