Linksindo is a leading BPO company specializing in contact center services since 2005. We offer a wide range of solutions to connect companies with their customers in the new economy. Our dedicated and trained personnel handle inbound and outbound inquiries and complaints through our versatile multi-channel contact center platform, Sesame.

We understand the importance of human contact in the rapidly growing e-commerce industry in Indonesia. Our E-Commerce Assistant agents are specifically trained to provide excellent customer service, answering inquiries and addressing customer concerns to ensure a pleasant engagement. For brands with specific requirements and objectives, we offer Campaign Support.

Our proprietary platform allows us to tailor programs to suit your business needs, offering easy-to-use dynamic call scripts and experience advisory. At Linksindo, we prioritize creating a delightful Customer Experience across customer touchpoints. We utilize voice, email, chat, and social media interactions to reach out to customers.

Our services include Customer Service, Cross-sell Upsell, Tele Collection, Know your Customer, Acquisition, and Retention. With our cloud-based Sesame Platform, we offer CTI Integration, Gamification, Loyalty Programs, and Business analytics to enhance our contact center services. Our flexible Pay-Per-Interaction Programs empower clients to have full control over their contact center expenditure while maximizing their investments.

Don't wait until tomorrow. Contact us today, and let our consultants guide you on leveraging your business to new heights