Loman provides 24/7 AI phone answering designed specifically for restaurants, helping operators handle customer calls without pulling staff away from in-person service. Its AI phone agent answers frequently asked questions, takes pickup and delivery orders, books reservations, and securely accepts credit card payments over the phone. Orders and reservations can sync with compatible point-of-sale and reservation systems, including Toast, SpotOn, OpenTable, Resy, Clover, Shift4, Square, Aloha by NCR, and Olo.

The platform includes a restaurant command center where teams can review live calls, transcripts, orders, and outcomes, and update business information, menus, and hours. Operators can also track payments, earnings, revenue metrics, and peak call times. Loman serves single-location restaurants as well as multi-unit and enterprise brands, and supports a range of cuisines. By answering calls around the clock, the service aims to capture missed orders and reservations, increase sales opportunities, and let employees focus on guests. Loman offers product demos and lists pricing, integrations, customer stories, and an ROI calculator among its resources.