LouisvilleMSD is a leading brand that takes pride in delivering exceptional wastewater, drainage, and flood protection services to our community. Our vision is to be the innovative regional utility for safe and clean waterways, while our mission is to provide quality services that prioritize public health and safety through sustainable solutions, fiscal stewardship, and strategic partnerships. At LouisvilleMSD, we value our employees and promote collaboration, trust, diversity, and continuous learning in a safe and respectful work environment.

We strive for premium customer satisfaction by serving our customers promptly and respectfully. Our dedication to public education is evident in our open and honest communication with our customers and community stakeholders, enhancing their knowledge of our mission and responsibilities. Accountability is one of our core values, as we maintain the highest levels of integrity to ensure public trust through transparency, financial responsibility, and stewardship.

We continuously work towards improving the environmental quality of our waterways through collaboration with the community and the maintenance of our infrastructure. As a community advocate, we prioritize public health, safety, and protection. At LouisvilleMSD, we understand the importance of equity and justice.

We believe in addressing local and national challenges caused by racism, and we actively work towards creating a dialogue that leads to positive change and improvement. Our commitment to diversity is reflected in our hiring practices, and we require contractors to meet specific targets for minority representation. Additionally, we invest millions of dollars each year in capital projects that benefit minority and women-owned businesses, resulting in job creation and economic growth.

We are dedicated to making a difference by creating long-term improvements in the community. Our projects, such as the Waterway Protection Tunnel, not only contribute to protecting our water resources but also provide space for the expansion of public areas like Waterfront Park. We have also established a director of equity and compliance to foster internal dialogue on race and work towards greater understanding.

LouisvilleMSD is committed to moving our nation forward and invites the community to join us in recognizing the great challenge of addressing racial disparities as an incredible opportunity for positive change. Together, we can create a better future for all