Unclaimed brand
We have more than three decades of experience in turning customer insights into increased revenue, with hundreds of satisfied - and loyal - customers in our portfolio.
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Hex Code
Color name
RGB
HSL
CMYK
#FF6900
Blaze Orange
255, 105, 0
25, 100, 50
0, 59, 100, 0
#EEEEEE
Gallery
238, 238, 238
0, 0, 93
0, 0, 0, 7
#9F5728
Paarl
159, 87, 40
24, 60, 39
0, 45, 75, 38
Loyalty Group is a customer loyalty consultancy with more than three decades of experience helping organizations turn customer insights into increased revenue. The company works with businesses to understand customer needs, strengthen customer experiences and identify practical opportunities for growth. Its services span the full process, from building a business case for loyalty initiatives and planning customer research to interpreting results and supporting implementation.
Loyalty Group designs and conducts customer and employee surveys, including customer satisfaction research, Net Promoter Score studies, relational and event-based surveys, and voice-of-customer programs. Its analytical offerings include customer journey mapping, driver analysis, the Loyalty Matrix, The Baseline Survey and the AutoIndex study. The company also provides customer-centricity maturity assessments, strategy and project scoping, and advice on motivating management and improving employee loyalty.
Loyalty Group presents findings as actionable recommendations, helping clients prioritize improvements where they can deliver value. Its work is supported by extensive research and consulting experience, and its client portfolio includes organizations such as Lexus, Toyota, BMW, Waoo and Bayern AutoGroup.
Company type
Privately Held
Year founded
1992
Company size
2-10 employees
The Loyalty Group name, logos and brand assets are trademarks of Loyalty Group and its affiliates. Brandfetch isn't affiliated with or endorsed by Loyalty Group. Their use is subject to Loyalty Group's brand guidelines.
