LUC Lab is a social innovation agency through design. We help you conceptualize your project from a social and environmental perspective, adapt your product to a target population, or improve the user experience of your service. Our expertise combines various design approaches such as service design, social design, participatory design, collective intelligence, graphic design, and human sciences.

We develop and facilitate co-creation processes to empower project stakeholders to generate ideas and solutions. We design tailor-made tools and methodologies to stay at the heart of the project and grounded in its reality. Whether you're responsible for a team or a project in a private or public organization, our promise is creative, adapted, concrete answers that are initiated and implemented with your team to enhance internal functioning.

If you are an organization, school, or training center, we can help you foster creativity, stimulate collaboration, and learn to co-create with your clients and beneficiaries to better understand expected value creation. Our promise is to equip you with the foundations of design thinking, allowing you to imagine new products, services, and innovative spaces that meet user needs. For those in charge of citizen-led territorial projects, our promise is to provide concrete proposals for improvement and change that actively involve citizens, optimizing the quality and efficiency of actions carried out.

We offer a participatory approach focused on user needs and anchored in the territory, allowing citizens to express themselves and act on the evolution of their society. From co-creating recommendations for secure bike parking in Brussels to facilitating the temporary use of urban space in Roubaix, our pilotage of participatory initiatives ensures that projects are driven by the needs and aspirations of the communities they serve