Machine-like provides managed AI agents designed to help small businesses automate everyday operational work without requiring teams to build or supervise the technology themselves. The company configures agents around each customer’s processes, connects them to existing tools, and manages their ongoing operation in the cloud. Its service, Managed Agent Operations, includes agent setup, integrations, guardrails, monitoring, and support for failed or interrupted runs.

Agents can assist with workflows across sales, customer support, finance, and administration. Examples include capturing and routing inbound leads, following up on invoices, monitoring sales pipelines, preparing signup digests, triaging support tickets, and reconciling financial deposits. They can read information from connected systems, update records, draft responses, and report completed work. Customers retain oversight through configurable approval gates, such as requiring review before emails are sent, refunds are issued, or ledger entries are posted.

Machine-like is aimed at owners, operators, and senior leaders at businesses with 1–100 employees. Its platform offers a console for tracking agent activity, reviewing requests, managing connections, and monitoring performance.