The Museum of Arts and Design (MAD) is dedicated to providing a welcoming experience for visitors of all abilities. They offer complimentary or discounted admission to people with disabilities and their accompanying caregivers, ensuring inclusivity for everyone. MAD is fully accessible, with wheelchair-accessible seating available for all events and all floors reachable by elevator.

The Museum lobby is conveniently located on the ground level, with direct access to the street. Accessible, gender-inclusive restrooms are thoughtfully placed throughout the Museum. To further enhance accessibility, lightweight portable stools are provided at the admissions desk, and manual wheelchairs are available free of charge on a first-come, first-served basis.

MAD also offers various accommodations, like captioned videos in galleries and Assisted Listening Devices (ALDs) in the Theater. Additionally, the MAD Mobile Guide, available on the Bloomberg Connects app, includes features such as verbal description tours, text scaling compatibility with screen readers, and VoiceOver technology for iOS devices. With a commitment to inclusivity, MAD ensures that all visitors can fully engage with their exhibitions and events