SMOUSE, a Namirial company, has provided software solutions for financial institutions and regulated organizations since 1995. Its offerings include mailDocPRO, a platform for managing, digitizing and preserving business communications and documents. mailDocPRO brings certified email (PEC), electronic delivery services, hybrid mail, online correspondence, SMS and other channels into one system, helping organizations coordinate communications from receipt or creation through processing and archiving.

The platform supports configurable workflows, automatic routing, access controls, detailed activity logs and integration with ERP, CRM and document management systems through APIs, web services and standard email protocols. Its AI features can analyze messages and attachments, classify communications and direct them to appropriate internal teams, with instructions provided in natural language. Businesses can also manage high-volume, multi-channel mailings and monitor delivery outcomes.

For archiving and compliance, mailDocPRO centralizes messages, documents and receipts and can connect with digital preservation providers. It is available on Microsoft Azure and supports security, traceability and data protection requirements.