Majourny

Majourny is a technology platform for hotels that brings guest communication, team operations and additional revenue opportunities together in one system. Designed for hotels, boutique properties, resorts and serviced apartments, it connects with property management systems rather than functioning as a separate, disconnected tool. Its AI Concierge answers common guest questions around the clock and in multiple languages, covering topics such as check-in, breakfast, spa services, Wi-Fi, parking and local recommendations.

More complex requests can be passed to hotel staff. The Teamhub centralizes task management, housekeeping, maintenance, team chat and calendars, helping staff coordinate responsibilities and reduce repetitive work. Smart Upselling presents relevant offers throughout the guest journey, including room upgrades, late check-out, breakfast, spa services, restaurant options and local experiences.

Majourny also offers a digital guest directory, guest communications, analytics and feedback features, with guest access available without an app download. The platform aims to ease pressure on reception teams, improve the guest experience and help hotels generate more revenue from existing occupancy