Its browser-based platform is designed to help teams organize workflows, document procedures and reduce the administrative burden of quality management. Ready-to-use content and step-by-step process instructions support everyday tasks, staff onboarding and temporary coverage, helping employees find guidance without relying on paper folders or colleagues’ availability.

The platform includes Medgy, an AI assistant that answers questions using information from the practice’s own quality management system. medgic also provides prepared quality management materials for practices and dental laboratories, including content intended to support regulatory compliance and documentation. Data is stored on EU servers, and the company states that its services are GDPR-compliant.

Alongside the software, medgic offers personal guidance from an OPTI adviser, from setup through ongoing use, drawing on the provider’s dental-sector experience. The service is available by subscription, with pricing listed from €159 per month plus VAT. Prospective customers can arrange a free, personalized demonstration or attend a free webinar.