SMC Mediation is Singapore's leading provider of alternative dispute resolution services. With a strong reputation and a focus on excellence, SMC offers a range of core services including mediation, adjudication, neutral evaluation, and resolving disputes involving families, infrastructure projects, and Internet domain names. Since its launch in 1997, SMC has mediated over 6,300 matters worth more than $14 billion, settling about 67% of cases and resolving over 90% of them within just one day.

This impressive success rate speaks to the effectiveness of their mediation approach. As one of the four designated mediation service providers under Singapore's Mediation Act 2017, SMC holds the authority to convert mediation settlements into enforceable court orders. SMC specializes in resolving construction disputes, which make up about 40% of the cases they handle.

They also handle a wide range of other disputes, including banking, contractual, corporate, employment, information technology, insurance, partnership, shipping, and tenancy disagreements. Furthermore, SMC plays a crucial role in promoting excellence in dispute resolution services in Singapore. They have partnered with industry leaders and launched mediation schemes to address disputes in various sectors such as healthcare, private education, and real estate.

SMC is supported by the Singapore Judiciary, the Singapore Academy of Law, the Ministry of Law, and professional and trade associations. It has also pioneered mediation training in Singapore and is recognized as a regional leader in this field. They provide specialized mediation training for judges, lawyers, and other mediation stakeholders.

With a strong international presence, SMC's experienced training faculty has conducted training in numerous countries across Asia, Middle East, South Pacific, and Europe, reflecting their reputation as a regional leader in the field of mediation. They have also been instrumental in the formation of the Asian Mediation Association and are a founding member of the International Mediation Institute based in the Netherlands. In addition to their dispute resolution services, SMC offers consultancy services in conflict resolution systems design and mediation infrastructure construction.

Overall, SMC Mediation is dedicated to providing effective and efficient dispute resolution services, setting the highest standards for excellence in Singapore and internationally