Mensajea is a leading brand specializing in the design and development of chatbots, sales through WhatsApp Messenger and Instagram, and an integrated contact center. Operating in Ecuador, Peru, Colombia, and Mexico, Mensajea offers a range of exceptional services to help businesses increase their sales and improve customer service. Their world-class tools include Chatbots, SocialBots, Virtual Contact Center, Chat eCommerce, and more.

With Mensajea's advanced chatbots and socialbots, businesses can enhance the efficiency and effectiveness of their sales and customer service teams. These bots can automatically respond to common queries and requirements, as well as identify the hottest leads. Moreover, Mensajea provides tools to turn popular chat applications into powerful sales channels.

These tools include catalog management, lead nurturing, financing calculations, quotation generation, mass campaigns, and promotions. Additionally, Mensajea specializes in delivery and eCommerce solutions. Their chat applications offer features such as catalog and store integration, shopping cart functionality, payment button integration, lead nurturing, mass campaigns, and promotions.

Moreover, Mensajea offers a robot named Robocob that automates debt collection management, enabling companies to send mass notifications and receive comprehensive reports. Furthermore, Mensajea allows businesses to send notifications, promotions, and advertisements through WhatsApp, incorporating text, images, and videos into their messages. Mensajea's services are underpinned by their cutting-edge technology, recognized and awarded internationally.

They have over 10 years of experience and a proven track record with numerous implemented projects. Mensajea also offers unique functionalities like geo-tools, real-time document generation, authentication, and seamless integration with clients' existing systems. With more than 4 years of experience in chatbot development, 15 years in messaging systems, and 20 years in systems development, Mensajea is a reliable and experienced partner.

They have received national and international awards, gaining recognition for their innovative technology and high-quality services. Mensajea's services cover essential channels of communication such as WhatsApp, Messenger, Instagram, and social media networks, enabling businesses to improve customer service quality and boost sales. Their expertise extends to creating chatbots with state-of-the-art technology that includes buttons, menus, conversational responses, geo-tools, document generation, data validation, personalization, system integration, public and private sections, and more.

They offer tailored chatbots for banks and cooperatives, capable of answering queries about products and services, locating branches and ATMs, providing authenticated users with balance and transaction information, generating statements and certificates, and managing locks and unlocks. Mensajea also excels in lead generation, suitable for real estate, automotive, and similar industries. Their chatbots can handle hundreds or thousands of potential customer queries, calculate financing, generate real-time quotes, and only pass on feasible leads to sales executives.

For eCommerce and delivery processes, Mensajea provides chatbots that facilitate the entire sales process, from displaying catalogs or menus, creating shopping carts, collecting customer data, verifying coverage and dispatch points, collecting billing information, and enabling online payments. Their Virtual Contact Center Omnicanal platform enables businesses to interact with customers across various chat channels, including WhatsApp, Messenger, Instagram DM, and social media networks. It allows the exchange of text messages, images, videos, voice notes, and more in a single interface.

Mensajea's CRM Omnicanal feature within the Virtual Contact Center enables businesses to manage customer relationships, schedule and track activities, label contacts, and more. The company offers Mensajea Outbound, which facilitates mass messaging through WhatsApp, SMS, and other channels. Messages can be sent directly from their platform or through their API to hundreds or thousands of contacts simultaneously for informational or advertising purposes.

Another innovative offering is the Robocob robot or chatbot, designed to manage debt collection for banks, cooperatives, credit cards, commercial local retailers, company invoices, and more. SocialBots by Mensajea automate responses to social media comments, transfer customers requesting more information to chatbots, delete or hide negative comments, and allow manual responses through the Virtual Contact Center for comments that cannot be handled by the bot. Through Mensajea Notificaciones, businesses can send notifications of appointments, orders, collection reminders, and more directly from their systems through the provided API.

With a stellar reputation in the industry, Mensajea has gained the trust of numerous clients. They are renowned for their excellent service quality and their commitment to being a strategic partner throughout the entire process, ensuring the best possible outcomes. To learn more about Mensajea and their exceptional services, interested parties can schedule a live demo to experience firsthand how their bots work, how they are built, and how they enable businesses to interact with their customers through the Virtual Contact Center on WhatsApp, Messenger, and social media.

With an extensive client base across Latin America and Spain, Mensajea is the ideal partner for businesses looking to enhance customer service and increase sales through chat and social media channels