Mercado Ciclo is an online retail store operated by Comercio de Bicicletas Monarke Fernandopolis Ltda., based in Fernandópolis, São Paulo, Brazil. Its shop is organized around two categories—motorcycles and bicycles—serving customers looking for products related to either form of transport. The website provides online shopping features including customer accounts, order tracking, a favorites list, and information about purchases, exchanges, returns, and warranties.

Customers can contact the service team by phone or email for assistance; support is available Monday through Friday, from 8 a. m. to 5 p.

m. Mercado Ciclo also promotes free shipping subject to its terms, a 20% discount for payments made by Pix, and credit card installments of up to 12 payments. Visitors can sign up for the store’s newsletter to receive updates and news.

The company’s website includes customer guidance, payment information, and links to its social media channels, supporting shoppers throughout the purchase process