Qode Interactive is a brand that specializes in leveraging AI technologies, specifically Voice Cognitive Chatbots, to enhance the customer experience, engagement, retention, and lifetime value. Their flagship product, MerQ Virtual Assistants (Chatbots), is designed to cater to conversational businesses. Qode Interactive offers an Enterprise Virtual Assistant Platform that allows you to build and manage virtual assistants for conversational business purposes.

This platform boasts a convenient user experience with voice support, including multilingual voice notes in English, Arabic, and even Egyptian Arabic Slang. With an omnichannel infrastructure, Qode Interactive enables you to engage with users across multiple channels using a single skill, allowing for flexibility and the freedom to adapt your flow design over time. Their cognitive knowledge capabilities harness the power of Artificial Intelligence, Machine Learning, and Natural Language Processing to better understand user intents, preferences, and context for superior service.

Additionally, Qode Interactive provides valuable insights and segmentation options tailored to your business needs, allowing you to dig deep into your data and understand your customers on a more personalized level. For businesses looking to leverage WhatsApp for Business, Qode Interactive offers a friendly and flexible user experience through their MerQ WhatsApp versions. These versions combine the rich experience of the messenger with the trusted edge of WhatsApp, featuring voice enablement in multiple languages, rich media (images, videos, gifts & files), keyword recognition, and a numbering system.

Qode Interactive also offers a financial virtual assistant called MerQ Girls, including assistants like SALLY (Credit Card Assistant), SARA (Loan Assistant), LaRa (E-Wallet Assistant), and NANCY (Accounts Assistant). These assistants provide personalized and efficient support to users in the financial domain. Qode Interactive has partnered with notable clients such as Tamweely Microfinance, where their virtual financial assistant service, or chatbot, has improved communication by understanding human language and answering client questions.

They are proud to work with innovative startups like MerQ to enhance their services