Metrogas SA ESP

Metrogas de Colombia S.A. E.S.P. is a Colombian public utility company focused on the distribution and commercialization of natural gas, along with related additional services. The company says it aims to deliver service with quality, safety and timeliness, while applying good practices, building strong customer relationships, supporting its employees’ well-being and caring for the environment.

Metrogas serves customers through operating and service offices, including locations in Floridablanca, Ocaña and San Gil, as well as several nearby municipalities. Its customer services include an online office, payment options, account-detail updates, gas tariff information, service quotations and guidance on procedures. The company also provides information and support for the mandatory periodic inspection of gas installations, safe gas use, emergencies and prevention of damage to its network.

Customers can access frequently asked questions, billing guidance, notices and service updates, while suppliers and prospective employees can find registration and recruitment information. Metrogas also publishes company policies, transparency resources, environmental and community initiatives, and channels for reporting fraud or raising ethical concerns.