Miltona is a provider of AI phone agents designed for dental practices. Its assistant, Jenny, answers calls when the front desk is unavailable, including after hours, during lunch, and on weekends. Jenny can help callers book, move, or cancel appointments and checks live availability before adding bookings directly to the practice’s existing management system. Miltona integrates with Dentrix, Eaglesoft, Open Dental, and most major practice management systems, so appointments remain in the software the practice already uses.

The service is intended to help practices respond to missed calls and reduce the voicemail backlog, while supporting rather than replacing front-desk staff. Miltona sets up the system for each practice and provides daily email digests and weekly reports about call activity and appointment changes. Its patient-data safeguards include signing a Business Associate Agreement before launch, verifying dates of birth before changing existing appointments, and limiting the information used to handle calls. Jenny identifies herself as an AI assistant, does not improvise on insurance or clinical questions, and directs callers facing medical emergencies to 911. Miltona offers demonstrations and month-to-month service without a long-term contract.