NiCE
@mindtouch.com
NiCE Knowledge Management centralizes enterprise knowledge and delivers trusted answers across self-service, search, agent workflows, and AI to improve service.
NiCE's Company Logos
NiCE's Brand Colors
Hex Code
Color name
RGB
HSL
CMYK
#3694FD
Dodger Blue
54, 148, 253
212, 98, 60
79, 42, 0, 1
#FFFFFF
White
255, 255, 255
0, 0, 100
0, 0, 0, 0
#501A99
Daisy Bush
80, 26, 153
266, 71, 35
48, 83, 0, 40
About NiCE
NICE is a brand that offers CXone Expert, a cloud-based knowledge management solution designed to enhance customer experiences and streamline contact center operations. With CXone Expert, customers can access self-service options that provide them with the information they need, anytime and through any channel. This empowers customers to feel like experts and find answers on their own, reducing the need for agent assistance.
Moreover, CXone Expert equips agents with valuable insights and expert knowledge, enabling them to provide efficient and accurate support. The platform extends knowledge to search engines, web pages, and virtual agent bots, ensuring that customers can easily find the answers they are looking for. With NICE's CXone Expert, brands can elevate their engagement and deliver unparalleled experiences throughout every customer journey.
Experience improved customer satisfaction and operational efficiency by making the right answers readily available with CXone Expert
Company type
Privately Held
Year founded
2005
Company size
51-200 employees
