Moment Digital Oy is a leading expert in customer service, customer experience, and IT services to support them. They specialize in building exceptional customer experiences through phone, chat, and other digital channels, with the help of their IT expertise. Moment Digital understands the pivotal moments in a customer's journey, where the relationship can either strengthen or break.

They ensure the continuity of customer relationships and shape the customer experience as defined by their clients. As experts in customer experience, Moment Digital partners with businesses, utilizing their IT capabilities to provide support and develop digital services. They recognize that customer experience defines today's brands, and the most successful companies lead their customers' journeys by paying attention to even the smallest details.

Moment Digital stands out from other industry players by combining both human interaction skills and strong IT expertise. With a team of over 200 professionals, they create exceptional customer experiences through phone, chat, and digital channels. They understand the importance of both people and technology and use their IT knowledge to anticipate, serve, and measure customer experience in every critical moment.

They encapsulate their mission in two words: Ratkaisevalla hetkellä (At the decisive moment). These moments define customer satisfaction and loyalty, and Moment Digital is a trusted partner in helping their clients navigate them