Brendan Jowett

Monster AI helps businesses implement and transition to artificial intelligence through voice, chat, and automation solutions designed to improve sales, customer service, and lead generation. Its AI Voice Agents answer calls, qualify leads, schedule appointments, route inquiries, and provide information to customers. AI Web Chat and Voice Agents respond to questions in real time, resolve frequently asked questions, and guide visitors to the right service. Automation Agents can capture buyer intent, engage leads, and handle routine requests.

Monster AI builds and connects agents to existing business tools, including CRMs, job schedulers, and calendars. The company’s process includes a discovery call, project scoping, development, testing, and launch. Its examples include solutions for print shops and plumbing and water damage restoration businesses, where agents manage customer inquiries, order-status questions, bookings, and urgent calls. By handling repetitive interactions around the clock, the services aim to save staff time, respond to customers faster, and help businesses manage more inquiries without adding routine workload.