MRNeo is an AI CRM and omnichannel messaging platform that helps businesses automate sales, customer support, and engagement across WhatsApp, SMS, RCS, Instagram, email, and web chat. Its AI Employees can capture and qualify leads, manage sales pipelines, update CRM records, answer routine questions, and recover abandoned Shopify carts, helping teams serve customers around the clock without adding headcount.

The platform combines a no-code AI Agent Builder, visual workflow automation, a unified team inbox, customer segmentation, lifecycle messaging, and a live analytics dashboard. Businesses can deploy agents for eCommerce, healthcare, real estate, finance, education, SaaS, restaurants, and travel, with functions such as appointment booking, product recommendations, returns support, and lead qualification. MRNeo also offers a Shopify sales agent and an embeddable chat widget for websites, plus a developer messaging API for SMS, WhatsApp, and RCS. Features include human handoff with conversation context, delivery webhooks, and tools to track attributed revenue, customer satisfaction, and agent performance. Its services are designed to help organizations personalize customer journeys and manage conversations at scale.