MS21Consulting is a technology and business consulting firm serving companies in Miami and Latin America. Evolving from a technology staffing consultancy, the company now provides integrated support for project management and digital transformation, drawing on more than 20 years of team experience and a PMP-based methodology.

Its services include artificial intelligence and business automation, project management, Oracle Cloud consulting, and cybersecurity. Through its Synaptic offering, MS21Consulting audits business processes, identifies operational waste, and recommends ways to improve efficiency and return on investment. The firm also builds AI agents and assistants, automates workflows using tools such as n8n and Make, connects systems including CRM, email, WhatsApp, and business data, and develops chatbots and voice agents.

Its approach moves from process assessment and solution design to implementation, then ongoing measurement and optimization. MS21Consulting says its goal is to help organizations reduce manual work and make better use of existing resources without building an in-house development team. The company offers a free audit and a calculator to estimate potential losses from manual processes.