MuleRun is an AI workforce platform designed to complete tasks and automate workflows, rather than simply answer questions in a chat window. Its AI agents operate on dedicated computers that remain active around the clock, allowing users to describe a workflow once and have it run automatically. Agents can use tools, carry out multi-step tasks, and deliver finished results, while users retain the ability to review, approve, and make decisions.

The platform supports a broad range of work, including researching live US stock market data, creating visual reports and branded PowerPoint presentations, generating short videos, gathering news, and producing formatted Word documents. MuleRun also offers proactive monitoring for areas such as website uptime, data pipelines, competitor pricing, inventory, and campaign performance. When an issue or change arises, agents can alert users and take follow-up action.

MuleRun emphasizes continuous availability and collective intelligence, drawing on workflow patterns and solutions developed through business use.