Mundo Petshop is a pet store serving dog and cat owners through its online shop and physical branches in Recoleta, Chile. It offers a broad selection of pet food, treats, toys, and care products, with dedicated ranges for dogs and cats. Food options include dry, wet, senior, kitten and puppy, light, and medicated formulas, alongside snacks, dental treats, and creamy treats. The store also stocks parasite-control products, including flea treatments and internal deworming products, as well as cat litter, litter trays, scratching posts, carriers, cages, and training pads.

Customers can order online for home delivery, collect purchases free at a store, or choose a same-day express delivery option for an additional charge. The site states that standard delivery typically takes 24 to 48 business hours and is free above a stated purchase threshold in eligible areas. Mundo Petshop also provides personalized guidance through chat and lists veterinary consultation services. Payments are supported through Webpay and Mercado Pago.