Muscat Souq is an online retailer offering products for vehicles and pets. Its automotive range covers interior, exterior, body parts, wheels and tires, performance equipment, lighting, and accessories. Shoppers can browse seats, steering wheels, floor mats, brakes, exhaust systems, performance chips, mirrors, hoods, bumpers, custom grilles, off-road equipment, and factory or custom wheels. Featured automotive products include fuel system kits, diesel fuel systems, seats, custom hoods, and brake kits.

The store also sells food for cats, dogs, and birds, with cat food prominently featured. Its listings include Primogato dry food for adult cats, neutered cats, and kittens, alongside brands such as Primocao, Royal Canin, Le Roy, and Happy Cat. Product pages show prices in Omani rials, and the site highlights deals, best sellers, new arrivals, and recommended products.

Muscat Souq provides online ordering, customer support by phone and email, order tracking, and a store-location link. The website advertises shipping in one to three days, returns within seven days, and cash on delivery.