3CX DACH

3CX provides business communication software centered on a feature-rich telephone system and contact center for organizations of different sizes, including enterprises and small businesses. Its platform combines business telephony with video conferencing, live chat, WhatsApp and SMS messaging, call management, and customer-service tools. Integrated AI features include agents for call routing and support, a virtual receptionist and assistant, transcription, and analytics.

Organizations can choose to run 3CX as a hosted service, self-host it, or install it on-premises, with options designed to support control over deployment and data. The system can work with existing phone numbers, SIP trunk providers, and compatible IP phones. It also integrates with business platforms such as Microsoft 365, Microsoft Teams, Google Workspace, Salesforce, HubSpot, Zoho, Zendesk, and Freshdesk.

For mobile and remote teams, 3CX offers web, iOS, and Android apps, alongside video meetings and tools for handling communications across channels. The company highlights fixed annual pricing without per-user charges, security, and flexibility. Its services also include setup guidance, technical support, and a global partner network.