ACCESS is a distinguished coordinated, shared-ride paratransit service, operational since 1979 in Allegheny County. This essential transportation option provides door-to-door, advanced reservation services, making mobility accessible for individuals with disabilities, seniors over 65, and clients of human service agencies. With an impressive average of 5,000 trips on weekdays and a staggering 1.5 million trips annually, ACCESS stands as one of the largest coordinated transportation systems in the United States.

The program is effectively delivered through a partnership involving four service providers operating a fleet of 270 vehicles, boasting an on-time performance of 96.4%. ACCESS is not only committed to providing basic paratransit services but also offers additional amenities like driver assistance, a cashless payment system (ePurse), and real-time notifications for riders.

Recognized with the United We Ride National Leadership Award, ACCESS exemplifies efficient transportation solutions, ensuring that every rider experiences dignified, reliable service tailored to their specific needs.