Naomi Pets is a multi-brand concept store offering a range of products for dogs, cats, and other pets. Its online shop organizes items by animal and department, making it easy for customers to browse everyday essentials, toys, accessories, and new arrivals. Dog products include toys, training items, and accessories, while the cat range features toys, litter, litter boxes, scratchers, and other accessories. The store also offers pet boxes, pet houses, grooming products, bowls, and feeders, alongside best-selling items and sale selections.

Naomi Pets provides a distributor locator to help shoppers find a nearby store, as well as customer account registration with options for individual customers and business customers, subject to approval for B2B access. The website lists delivery and return information, privacy details, and terms and conditions, and identifies bank transfer as an available payment method. Customers can also follow the brand on social media or contact the store for assistance. The site includes an Egypt address selection for account registration.