Narvar

Narvar is a retail technology company that helps brands improve the customer experience after a purchase. Its platform supports the full post-purchase journey, from delivery estimates and order tracking to customer communications, delivery claims, returns, and exchanges. Narvar serves more than 1,500 global brands and integrates with over 1,000 carriers, helping retailers coordinate operations and provide consistent, personalized service at scale.

At the core of the platform is IRIS™, Narvar’s Intelligent Retail Insights Service. Trained on billions of consumer interactions, IRIS uses retail-focused AI to inform decisions, personalize experiences, and identify potential fraud. Narvar’s products include Promise, which provides delivery date estimates; Secure, which protects deliveries; Track, which offers branded order tracking; Notify, which sends proactive updates; Assist, which manages delivery claims; and Shield, which supports returns and exchanges. The company also provides intelligent retail insights and integrations with commerce, service, and marketing platforms. Narvar’s solutions are designed to help retailers increase conversion and customer loyalty, improve operational efficiency, and protect revenue throughout the post-purchase experience.