The National Commission For Scheduled Castes (NCSC) is an initiative of the Government of India, established under the Ministry of Social Justice and Empowerment. Its primary mission is to address and resolve grievances concerning the Scheduled Castes and promote their welfare, ensuring equality and justice. The NCSC offers an e-Grievance Management Portal (e-GMP), an innovative platform allowing citizens to lodge complaints online or through physical channels such as in-person visits, emails, or postal services.

In addition to facilitating complaint registrations, the NCSC provides comprehensive resources, including guidelines on filing complaints, formats for registration, and real-time status updates on ongoing issues. The organization emphasizes accessibility and support with a mobile application available for Android and iOS, catering to users' skilling needs.

Engaging with the community, NCSC also maintains an active presence on social media, offering timely updates and fostering a dialogue with citizens. Overall, the NCSC is dedicated to empowering marginalized communities and ensuring their rights are upheld through effective support and advocacy.