NETDOC is a Portuguese online healthcare service that connects patients with licensed doctors through video consultations and provides medical certificates remotely. Its aim is to make medical care accessible from home using a smartphone, tablet, or computer, without requiring additional software or an app. Patients can choose a service, book an available appointment, pay online, and access their consultation through a link sent by email. Appointment times are subject to availability, with weekday consultations generally offered between 9 a.m. and 7 p.m.

Services include urgent medical consultations, general practice, pediatric urgent care, weight-management support, erectile dysfunction consultations, and travel health assessments, including guidance on recommended vaccines and precautions. NETDOC also offers medical certificates for driving licence applications or renewals and for illness-related absences from work or school. Travel consultations are available for individuals, couples, families, and groups. Payments can be made via MBWay, bank reference, credit card, or PayPal. NETDOC states that it is registered with Portugal’s Health Regulatory Authority (ERS) under number E163753 and provides customer support by email and telephone.