Its email accounts are hosted on servers in Türkiye, with KVKK-oriented data handling and Turkish-language support. Customers can manage mailboxes through a webmail service and control panel, or connect Outlook, Thunderbird, iPhone, Android, and other compatible clients using automatic setup or documented IMAP and SMTP settings.

The service includes features such as TLS encryption, spam filtering and quarantine, two-factor authentication, catch-all addresses, aliases, and tools for configuring email authentication records. Businesses can choose plans with different storage and mailbox limits, transfer existing email from Gmail or Outlook, and use webmail tools for signatures, contacts, and campaign messages. netilet.tr also offers a free mailbox using its own domain, with a 250 MB quota, one account, and two aliases. Setup guidance, migration assistance, and customer support help customers configure and use their email service.