健保署

Taiwan’s National Health Insurance Administration (NHIA), under the Ministry of Health and Welfare, administers the country’s National Health Insurance program and provides services to insured residents, employers, healthcare providers, and the public. Its website serves as a central guide to insurance enrollment, premium payments, and changes to coverage, with online applications for health insurance cards, contribution payments, supplementary premiums, and medical-fee refunds. Users can also access personal health and medical records through My Health Bank, search for contracted medical institutions, and find information on covered medicines, medical devices, and healthcare services.

The NHIA supports healthcare planning, professional medical review, quality and performance reporting, and the publication of insurance statistics and open data. Its resources include forms, regulations, policy updates, frequently asked questions, a chatbot, and educational materials. The agency also highlights digital health initiatives such as electronic prescriptions, virtual health insurance cards, and cloud-based medical information services. For in-person assistance, six regional divisions coordinate local services through service centers and liaison offices across Taiwan, including its outlying islands.