Designed to provide reliable, around-the-clock availability, the assistants can answer common questions, capture caller requests, route calls to the right employees and arrange appointments. The company describes its solutions as GDPR-compliant and is a partner of Fonio.ai.

Businesses can choose a basic assistant for call handling, knowledge-base answers, targeted transfers and structured call notes, or an enhanced option that connects with tools such as calendars, CRM and ticketing systems. The enhanced service can support multi-step workflows, check appointment availability, create bookings or tasks, and record call details in connected platforms. Additional capabilities include email or SMS notifications and filtering unwanted calls.

ninepointfive.ai supports customers through an initial consultation, a design workshop, implementation and a guided launch, with further assistance available on request. Its solutions are presented for a range of sectors, including restaurants, real estate, automotive, e-commerce and trades. The aim is to reduce routine workload while maintaining responsive, natural-sounding service for callers.