Newfoundland & Labrador Hydro is an electricity organization serving the province, with a focus on generating and transmitting power and helping customers access reliable service. Its website explains how the electricity system works, including supply and demand, generation assets, transmission assets, and major projects. Customers can manage accounts, make payments, submit meter readings, explore net metering, and use the MyNLHydro online account service. The organization also provides current electricity rates, guidance on understanding bills, regulatory information, and energy-efficiency resources.

Hydro offers practical support through its outage centre, emergency and outage reporting, customer service, and safety advisories. Information covers power-line safety, downed lines around vehicles, and safety around dams. Its resources also address electric vehicles, including road-trip planning, preparation for future EV needs, and available rebates. Newfoundland & Labrador Hydro shares news, publications, and information about its strategic plan, sustainability journey, environmental commitments, and commitments to inclusion, diversity, equity, accessibility, and safety. The site also highlights community work, career opportunities, and ways to contact the organization.