Northpass, now integrated with Gainsight, is a leading digital customer education and training platform dedicated to transforming how companies engage with their clientele. Founded in 2013 by Stephen Cornwell, Northpass serves a diverse range of iconic brands, including Walmart and Johnson & Johnson, as well as many emerging businesses like Pipedrive and Freshworks. The platform empowers organizations to modernize their customer training programs, enhancing both efficiency and effectiveness through innovative digital learning solutions.

With a focus on enabling managers to leverage customer training as a competitive advantage, Northpass offers a suite of services designed to create engaging and impactful training experiences. The aim is to optimize learning outcomes while promoting self-sufficiency among users. Northpass is committed to making customer education a vital component of every customer success strategy, believing that well-crafted training initiatives significantly boost business performance and ROI. Through its expert services and user-friendly platform, Northpass is revolutionizing the landscape of corporate learning.