Nova Family Care provides online primary care through video visits with licensed family nurse practitioners. Serving patients ages 12–69 in Florida, Connecticut, Massachusetts, New Hampshire, and New Mexico, the brand offers care for everyday health concerns, ongoing conditions, and medication questions. Patients can discuss cold and flu symptoms, allergies, rashes, urinary symptoms, preventive health, chronic condition follow-ups, mental health, weight management, and sexual health with a clinician. Visits may also include lab or imaging orders and prescriptions when medically appropriate; controlled substances are not prescribed or refilled.

Patients choose a state, visit type, payment option, and appointment time, then meet their clinician by video. Self-pay visits start at $40, and Nova Family Care checks insurance coverage before appointments in most cases. Optional discounted lab work may be available with upfront pricing; medications and imaging are separate. The practice emphasizes attentive, personal care, clear next steps, and transparent costs. Its clinicians provide services in English, Spanish, and Portuguese, and patients may request a familiar clinician when appointments are available.