Octágora is a technology brand based in São Paulo SP that combines audiovisual resources, artificial intelligence, and a robust customer service management system to deliver interactive and visual support. They are the first Brazilian platform to offer remote visual assistance, providing convenience and cost reduction for clients without the need for app installation, as it works on any device. Their solutions cater to different needs, such as field support, customer service, and self-service through a chatbot.

With Octágora's technology, technicians can remotely assist clients, connect with experts and supervisors, and conduct remote inspections and audits, ensuring quality and efficiency. Their solution guarantees improved first call resolution, better queue and appointment management, increased productivity, reduced onsite visits, improved customer experience, and higher Net Promoter Scores. With intuitive processes and a user-friendly platform, Octágora enables organizations to deliver premium service, reduce costs, and enhance customer satisfaction