OctoSolve provides AI agents for businesses that manage appointments, helping clinics and small and medium-sized businesses handle customer conversations around the clock. Its agents respond to WhatsApp messages in text or audio, understand voice notes, photos, and PDFs, and can reply with audio. Businesses configure their services, prices, and rules so the agent can answer inquiries and guide customers through booking.

The platform can check availability and create appointments in Google Calendar, with separate calendars for multiple professionals, and generate Pix payment links through Asaas when configured. Additional tools include a visual, eight-stage service pipeline, automatic CRM records, scheduled follow-ups, and bulk campaigns with spaced sending and safeguards. When a customer needs human assistance, the conversation can be transferred to staff with its history; teams can coordinate through an internal chat and return the conversation to the agent.

OctoSolve supports WhatsApp, Instagram direct messages, Messenger, Telegram, and website chat using shared configuration and customer history.