James Craig

Ofishial Digital is a London-based email marketing specialist that helps brands improve performance across the customer lifecycle. The company combines strategic planning, creative design, technical development and marketing automation to build effective, consistent email experiences. Its services include campaign management, email design and coding, lifecycle mapping, lead scoring, drip marketing planning and omnichannel strategy. Ofishial Digital also helps organisations optimise their marketing technology, integrations and existing email platforms, and can provide consultation on best practices, client pitches and platform use.

For production, the team creates flexible, modular email systems designed to support creativity while reducing build times. It implements multi-market platforms and workflows intended to make email production intuitive and code-free for marketing teams. Ofishial Digital works across leading platforms including Adestra, HubSpot, Mailchimp and Marketo, and offers access to email builder resources and templates such as Chamaileon, Stripo and Taxi for Email. With experience in agency and client-side environments, the company supports both the planning and execution of email programmes, from initial strategy through implementation and ongoing campaign delivery.